Services We Do

Our Services

Over The Phone

Inbound Service Calls
• Call answering out of hours or out of office
• Customer product and service enquires
• Technical Support Help Desk services
• Enquiry Handling
• Toll Free Services
• Customer Order Processing
• Redirecting calls
• Both Verbal and Written LSCommunication Management
Outbound Service Calls
• Appointment Scheduling
• Information Verification
• Lead Generation
• Customer Surveys
• Telemarketing
• Third Party Verification
• Follow up Calls complete with customer feedback

Chat Support

Running and growing your business all at the same time is a tough feat to pull off which is why you need chat support to help you accomplish more, stay productive and be in control.
We offer flexible pricing for our chat support service to suit your needs and
budget, including hourly, monthly, part-time and full-time rates. Get started now
so you can focus on what matters most.
• Email and call processing and management
• Forwarding of service requests to concerned teams
• Scheduling and reservations
• Software licenses management
• Online shopping via phone
• Booking flights and accommodations
• Business partner and supplier communications management
• Social media pages creation, promotion, management and reports generation
• Conducting research on prospective clients and business partners
• Drafting of basic business letters and other important documents
• Manning of help desk during non-business hours to take important messages

Email Marketing

Email marketing has proven to be one of the most effective and resilient means to get your brand out there and connect with your market on a regular basis. But with thousands of emails being sent out by companies every day, how sure are you that your messages don’t go straight to the spam folder?
We can do the following for your email marketing campaign:
• Website form setup
• Email service setup
• Mailing list importation
• Re-Opt-in, Opt in services
• Leads generation strategy and implementation
• Email ist management
• Copywriting
• Scheduling and queueing
• Template creation
• Monthly Reports

Digital Marketing

Are you thinking of setting up a social media page? Or do you already have one but don’t really know how to maximize its potential? We can help you with that too.
What we can do for you:
• Figure out which social media channels are perfect for your brand
• Promote and manage all your social media pages
• Develop and launch campaigns that line up perfectly with your branding and goals
• Produce powerful, relatable and share-worthy content
• Launch and manage online branding efforts
• Moderate customer interaction
• Address customer concerns

Our Services

What we do

Over The Phone

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Chat Support

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Email Marketing

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Digital Marketing

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FUN FACTS

38

Projects Done

60

Leads Generated

90

Happy Clients

562

Hours of Calling

WE HAVE SKILLS TO SHOW YOU

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80%
Over The Phone
60%
Chat Support
80%
Email Marketing
90%
Digital Marketing

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Michael Doe, Company Inc.

Who We are

SANTOSH KUMAR JHA

ceo, founder

SUPRIYA SHYAMAL JHA

Director

Micel Clark

CFO